Returns & Exchanges
At Superdry, we want you to be fully satisfied with your purchase, which is why we offer a hassle-free 28-day return policy for all items in their original condition. Whether you need a different size or a full refund, our streamlined process ensures your fashion updates are completely risk-free.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Pack Your Items
Place the items in their original packaging with all tags attached, ensuring the parcel is securely sealed for transit.
Label and Post
Print your prepaid shipping label from the portal, attach it to the outside of your package, and drop it off at your nearest authorized carrier location.
Receive Your Refund
Once our warehouse team inspects your return, we will process your refund or exchange within 7-10 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing